If you see an available balance on your financing dashboard, this article explains how it works: what the numbers mean, why they change, and how your balance refreshes over time.
If you don't see an available balance on your dashboard, this article may not apply to your account. Reach out to your account manager or support team for guidance on your funding options.
Your available balance
Your available balance is the amount you can access right now. It's calculated as:
Available balance = Your Flex Limit - Outstanding principal
Your principal is the amount you originally drew, not including fees. Fees are not counted in this calculation, so your available balance reflects the full amount you can still access.
Example
| Amount |
Your Flex Limit | €50,000 |
Outstanding principal | €18,200 |
Available to access | €31,800 |
As you remit what you've drawn, your outstanding principal decreases and your available balance increases.
Your outstanding balance
Your outstanding balance is the total you've drawn (principal plus fees) that hasn't been remitted back to Wayflyer yet. It decreases each time a remittance settles, meaning Wayflyer has received the funds.
Remittance transactions go through three stages:
Status | What it means |
Projected | An upcoming remittance that hasn't been triggered yet. This is an estimate based on your schedule. |
Processing | The remittance has been triggered and is being handled by your bank or payment provider. Funds haven't arrived at Wayflyer yet. |
Settled | Complete. Wayflyer has received the funds. Your outstanding balance and available balance update at this point. |
Your available balance only updates when a remittance reaches Settled status. There's typically a short delay (1 to 3 business days) between when money leaves your account and when your balance reflects it. This is normal and depends on your bank and payment provider.
What determines your Flex Limit?
Your Flex Limit is the maximum principal you can have outstanding at any one time. Wayflyer sets this based on your connected data, and it's reassessed every 30 to 40 days. Two things matter most:
Your revenue
Your limit is linked to how much your business earns. As your revenue grows, your limit can grow with it. Wayflyer uses data from your connected bank accounts and e-commerce platforms to track this.
Your overall business health
Wayflyer looks at the broader picture of your business, including:
Whether your revenue is growing, stable, or declining
How much of your income goes toward other commitments (e.g. other lenders)
Whether your cash flow covers your regular expenses with enough buffer
How your outgoings compare to your income
A stronger overall picture generally supports a higher limit.
Why can your limit change?
Your Flex Limit is reassessed every 30 to 40 days based on the latest data from your connected accounts. It can go up or down. Here are the most common reasons:
Revenue changes. Higher revenue supports a higher limit. A drop in revenue may reduce it.
Changes in your business health. If your overall financial position strengthens, your limit can increase. If it shifts, your limit may adjust to reflect the current picture.
Seasonal patterns. Many businesses have natural cycles. Your limit may dip during quieter periods and increase as you approach your peak season.
Your existing drawdowns are not affected. If your limit decreases, your current remittance schedule stays the same. The change only affects how much additional principal you can access.
How your balance refreshes
As you remit what you've drawn, your available balance replenishes. This is how the cycle works:
You draw funds. Your available balance goes down.
Remittances are collected on your agreed schedule.
Remittances settle. Once Wayflyer receives the funds, your outstanding balance decreases and your available balance increases.
You can draw again whenever you need to.
This cycle repeats, giving you ongoing access to funding without reapplying.
Example
You have a Flex Limit of €50,000 and you draw €40,000. Your available balance drops to €10,000.
Over the next few weeks, you remit €15,000 in principal. Your available balance is now €25,000, and you can draw from it again whenever you're ready.
To get funds, see Tailoring Your Funds.
What happens with unused funds?
If you're approved for a certain amount but don't draw all of it, the remainder stays available on your dashboard. As you remit, your available balance increases further, and your limit may also update over time based on your latest business data.
Frequently asked questions
Why hasn't my available balance updated after a collection?
Your available balance updates when a remittance reaches Settled status, meaning Wayflyer has received the funds. If a remittance is still Processing, it hasn't settled yet. Processing times depend on your bank and payment provider and typically take 1 to 3 business days. Delays can be longer around bank holidays, weekends, or for larger amounts.
Can I access more than my available balance?
No. Your available balance is the maximum you can access at any time. If you'd like access to more, speak to your account manager to discuss your options.
What happens if a collection fails?
If a collection fails, it will show as Failed in your collection history. The amount remains part of your outstanding balance. Wayflyer will work with you to resolve the issue and reschedule the collection. Failed collections do not reduce your available balance.
How often is my limit reviewed?
Every 30 to 40 days, based on the latest data from your connected accounts. You don't need to do anything. If your limit changes, it's reflected in your fortnightly balance email and in the app.
Why don't I have an available balance?
Not all Wayflyer customers have Always-On access. This experience is currently available to eligible customers in select geographies and business types, and we're expanding it over the coming months. If you don't see an available balance, you can still access funding by speaking with your account manager. For an overview of both options, see How to Access Additional Funds.
My limit dropped to zero. What happened?
If your available balance shows zero and you haven't drawn anything, it means your most recent review didn't result in an approved amount. This can happen for a variety of reasons and doesn't mean your access is gone permanently. Your account is reviewed again at the next cycle (every 30 to 40 days), and your limit may be restored as your business data updates. If you have questions, your account manager can provide more detail.
Who should I contact?
You can book a call with your account manager directly from your balance email using the "Book a Call" button, or reach out to our support team at any time.